Reurns & Refunds
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Super! The material is very high quality, the color is as in the description. I took bedding in other stores cheaper to compare. But this is definitely better quality. If I buy more, it will be here!
Cotton dense, thin, silky. The tailoring is good, the size is the same
Too beautiful! It is very good to pull over and it is well made, the quality is good!
I really liked it!!!💕It is the same as the photo, please note that if the fabric is thin, the duvet cover is also thin but the fabric is soft and the Printing is very cute had parts of the sewn that I had to go through sewing machine to reinforce, I recommend washing it carefully and not squeezing to take care of the fabric
Very functional🥰It will be very useful to me, and they came to me very quickly.
I liked it, t it arrived way before the estimated delivery! The fabric is soft and I would recommend
Well, there's not much to say, they work and sob cute
Howdy. Thank you very much for not only sending the order, but for your excellent customer service. I provide company, and an excellent response. I thank you in advance. Your great help, I have already received the order and the covers are beautiful. God bless you